Please note that shipping costs are calculated after your order is packed. Once all items are placed in the box, we measure the weight and dimensions, and based on your postal code, we confirm the final shipping cost.
You will receive a notification with the exact shipping fee before your order is dispatched.

We are shipping worldwide.

All orders ship out within 1-2 business days of ordering, if your order is placed over the weekend or on a holiday it will not be processed until the following business day, time depends on your country but usually our shipped items reach to clients within 4-6 business days.

This is a EUROPE based website - all prices are listed and processed in EURO.

RETURNS

You have 21 calendar days from the date you receive your merchandise to request a return, only if the item is received damaged.

To initiate a return, please email info@savitrieurope.com with your Shopify Order Number. If your return is approved, we will provide instructions for sending the item(s) back to our Headquarters.

A full refund, excluding shipping costs and any customs charges, will be credited to the original payment method within approximately 5–10 business days. Processing times may vary depending on your bank.

EXCHANGES

At this time, we do not offer direct exchanges due to the high volume of orders.

If you require a different colour, please place a new order and follow the return instructions for a refund or store credit on your original order, where applicable.

For more information, please view our Returns & Exchanges information.

In the unlikely event that you have received an item that is damaged or incorrect, (our apologies in advance) please email us right away at info@savitrieurope.com with your order information and we will contact you with the next steps.

Once your order has been shipped you will be notified via email with a tracking number.