Shipping policy
Introduction
At Arabic Parfums, we are committed to offering an efficient, secure, and professional shipping service, ensuring that you receive your products in perfect condition and in the shortest possible time.
We work with recognized and highly reliable shipping companies:
Peninsular Spain: SEUR, GLS and CTT
International shipments: SEUR and UPS
We select the most suitable logistics operator based on destination, volume, and operational efficiency.
Order Processing
1. Processing Time
All orders are processed and shipped within 1-3 business days after payment confirmation.
Orders placed before 12:00 p.m. (peninsular time) are processed on the same day, except weekends and holidays.
Orders placed after that time will be processed on the next business day.
Orders that include samples may require additional preparation time, especially during periods of high demand such as Black Friday, Christmas, or other special promotions.
2. Shipping Confirmation
Once the order has been shipped, the customer will receive a confirmation email with shipping details and the corresponding tracking number.
3. Delivery Times
Peninsular Spain: 1-3 business days from the order being handed over to the shipping company.
International Shipments: Delivery time will depend on the destination country and customs management.
Orders with samples: The standard delivery time is not guaranteed.
Although we work with top-tier logistics operators, we are not responsible for delays caused by external factors such as logistics incidents, adverse weather conditions, customs procedures, or force majeure situations.